Shipping Coverage：We exclusively deliver to addresses within the United States. To enhance your shopping experience, we offer complimentary shipping on every order, regardless of the number of water cups you purchase. Whether it’s a single stylish tumbler or a bulk order of insulated mugs, you won’t have to worry about additional shipping fees.
Order Preparation：The estimated time to prepare your order usually ranges from 1 to 2 business days. Our dedicated team works diligently to check each water cup for quality, carefully package it to prevent any damage during transit, and ensure that all items match your order specifications. We understand the excitement of waiting for your new water cups, and we aim to process orders promptly. However, during peak shopping seasons like holidays or special sales events, the volume of orders increases significantly. In such cases, order processing might take a bit longer than usual. We appreciate your patience during these busy periods.
Shipping Details：
- Shipping Method：All orders are shipped via USPS First Class. USPS is a reliable and widely – used shipping service in the United States, known for its extensive network and consistent service quality. This method ensures that your water cups are handled with care throughout the shipping process.
- Estimated Delivery Time：For most locations within the United States, you can expect to receive your order within 2 – 3 business days after it’s shipped. This timeline is an estimate, and delivery times may vary based on your specific location. Urban areas with well – established shipping infrastructure generally receive packages faster, while more rural or remote areas might experience a slight delay due to less frequent delivery routes.
Order Cut – off Time：Our standard cut – off time for processing orders is 5:00 PM (New York Time). If you place an order before this time on a business day, our team will start processing it immediately. Orders placed after 5:00 PM will be carried over to the next business day for processing. Additionally, any orders placed on weekends (Saturday and Sunday) or national holidays will also be processed on the subsequent business day. For example, if you place an order on Friday at 6:00 PM, it will begin processing on Monday; an order placed on a holiday will start processing on the first working day after the holiday.
Important Reminders：
- Lead Time Variations：The overall lead time from order placement to delivery can fluctuate. It depends on various factors, including our current inventory levels, the complexity of your order, and the specific delivery location. In some cases, if we experience high demand for certain popular water cup models and need to restock, it might slightly extend the preparation time. Remote areas with challenging access, such as mountainous regions or small islands, may have longer delivery times due to logistical difficulties.
- Order Updates：Once your order has been shipped, we’ll send you an email containing detailed tracking information. This includes the tracking number, which you can use on the USPS website or mobile app to monitor the progress of your package. You’ll be able to see when it departs from our warehouse, its transit locations, and the estimated time of arrival at your doorstep. If you have any questions or concerns regarding your order at any stage, feel free to reach out to our customer service team. They’re available to assist you and provide further information.
Updated on 28th, May, 2025